The plane ride was fine but was really cold on the plane. That was my only complaint. Also there was No Included refreshments. My biggest complaint is the gate changed 3 times all within 30 minutes and confused many people. I have very bad eyesight and disabled and the staff at the airport was rude. I usually bring my service dog with me to guide me but due to quarantine policy for dogs I did not bring my service dog. There was no one to help me every time I was told where to go and then it was a change again.