Cheap Car Rentals in Alabama

They rented a car to me with registration expired in August 2020, and tag expired in August 2021. It also had no working horn. In short the car was not street legal. And it had not been legal for months. When I contacted them about the issue, it took them several hours to respond. Initially their only response was to replace the vehicle with another one. When I asked for some form of credit, they took $100 off the rental. (I had rented it for 17 days at a cost of over $60/day. The rental cost me over $1000.) This was not an adequate response to renting out a car whose registration had expired over a year ago and whose tag had expired months ago. The second replacement vehicle was at least street legal, but old and dirty. I wish I could report the responsible parties to law enforcement, but I probably don't have the time to deal with that. Perhaps someone reading this message will do that.

Reasonable price and very accommodating ride for 5 on our Christmas road trip.

It’s exceptionally frustrating to book a reservation, speak to someone on-site, and pay to Uber to pick-up the vehicle only to be told one is not available that day. Such a waste of time. It’s more fault of the rental company than Kayak, however Kayak need to be aware of such issues if they are going to continue partnering with those companies.

Reserved car was not available (late pm) when I arrived. I had to pay 2 Uber fares to and from hotel that cost $100.00 and my time.

Check in / out was quick. Car had a full tank of gas,counter people were great

The truck smelled like smoke, got to destination the Check engine light came on went to exchange vehicle for another and they tried to downgrade my Yukon to a Ford Explorer needless to say I won’t rent with dollar again.

I dislike the fact that I have a reservation and they called me 3 hours before pick up to tell me they don't have a car for me and can't don anything to solve it.

Service

Nothing it was great

Clerk more personable and not so mechanical or robotic

Budget charged me $50.00 for a car they would not give me because I don't have a credit card. They had no problem charging my debit card for the money though. It's absolutely ridiculous since most people that would rent from a car company called "Budget" most likely don't major credit cards. I want my money back.

I made a reservation a week and a half or so before I got to the airport, I needed the car so I could continue on my way when I landed in Huntsville. When I got there they had no cars, said they ran out. I had to find somewhere local to stay last minute. Which was a huge inconvenience at 10pm. it's bad enough that you can make a reservation and somehow they give the car to someone else, it probably would have been better if they had cancelled my reservation so I wasn't landing with the expectation that I was going to pick up a car.

The worker in Pelham was rude and no car was available.

Car wasn’t very clean and nothing was checked like fluids air pressure etc.

Great vehicle, and friendly staff. One note about BHM airport- there’s no real “return” for cars- you just pull into the garage and park the vehicle in an Avis space, and go to the booth to turn in the keys,

The cars weren’t ready. The list of people waiting to get a vehicle was long. Waited over an hour to get a car, that ended up being a different one.

There were no cars available the entire day at the Avis rental agency!! Worst car rental experience ever.

Oh God

The van was broken. Windshield had black tape and flap with noise throughout the trip. The van was flithy when I picked it up.

The car smelled of smoke to the point that we had to keep the windows open the entire time we had the vehicle.

The rental from BHM airport was simple. The minivan was just what we needed

The car I used was in good condition and had great gas mileage

The check in was horrible!!!! We were in line for about 11/2 hrs. There was one person working having to do all aspects of the job. She did an excellent job with customer service.

The best thing about this experience was the Manager the next day. We got our car the first day, not the right one. Our car was sold/overbooked. It died within using the car within 20 miles. Had to get it towed, service rep said we would have to incur the costs? Making us freak out for a moment. Manager fixed it and gave us a car and it worked for the rest of the weekend. Very upsetting to have this happen and its a real shame.