Cheap Car Rentals in Albany

Staff was wonderful, car was perfect and great price.

It was an excellent car rental experience

This place sucks - waited over 3 hours, they didn't record the milage in and fuel out correctly (I have photos to prove it). The manager was dismissive and rude and the place is dirty (small pieces of trash littered in front of the counter area). This was the worst travel experience I've ever had and I will never book dollar again. Key take away: Take photos of everything (I mean everything) - milage, fuel, vehicle condition and the line that you have to wait in to get your rental cause otherwise dollar will question the validity of your claims.

We rented two medium sized SUV's. One of the vehicles, the Chevy Equinox had definitely been smoked in a lot - the smell was really strong. However, was easy pick up and easy drop off so no issues there.

Everything was easy and affordable! Great staff!

The pickup at Albany International was excellent. The drop-off at Laguardia was very difficult to find. The instructions to '"follow the rental drop-off signs in Laguardia", did not help. Only a GPS enabled us to find the garage. Otherwise the experience was excellent.

Could not contact anyone at the airport and could get not resolution from the Avis app or the foreign call center agent for issue of needing to return car early and get a refund. Will not use again.

Nothing

Still high prices.

pick-up and drop-off were a breeze. My only complaint is the passenger side headrest had a bunch of long gray and white hairs sticking out of it. I'm sure belonging to the people who rented the car before I did. Fortunately, I didn't have any passengers with me, so it was only an eyesore.

I arrived at closing time and the employees weren't able to give me a car. I understand they wouldn't give me a car because they were closed, but my frustration is that they looked up my order and told me that I wasn't billed for anything. However, they charged my credit card anyway.

We arrived to pick up our vehicle after the office closed at 5:00 Our plane landed at 5:30. We called the 800# (no one was at the actual location when we went by) and customer service told us, no problem, your car is prepaid - they will hold it for 24 hours. We stayed overnight locally, and we arrived at the location right at 8:00 when the office opened and they had already rented our car to someone else and we were told they had no more cars available. The office told us they only had an obligation to hold the car for 2 hours. Called customer service back and was told the 24 hour hold on a pre-paid car was just a courtesy and that the location was allowed to rent it to another customer if it wasn't picked up within two hours of the pick up time. That information would have been helpful the night before. Just a really unfortunate set of circumstances. When we tried to rent from another rental company, the rates were off the charts - $1,600 for 4 days for the last couple of vehicles left in the area. No one had cars. So this office rented to the next person for probably much more than we paid since availability was low and we had made our pre-paid reservation weeks before. We were told that we should have called the location, we did, but no one was there, so we called the 800#. Just a terrible reservation and communication system.