Cheap Car Rentals in Flagstaff Pulliam Airport

The “Jetta” or similar was not ready as I got there a bit early so they put me in a black convertible Mustang! It was a wonderful unexpected surprise!

We liked that the counter was right in the airport and close to the baggage carousel. We loved that it was easy to get our car from the lot.

The car was a mustang convertable which is fun of course but a 2 door and with a smallish trunk and inappropriate for dirt roads 😂 My only complaint really is we were charged an extra unexpected $30+ airport tax at check in

The staff that I picked up the car from was super kind. We did call ahead before the pickup and asked to pick up the car a day later and they said that would be ok. when we called the day of the pickup they were unaware of the pickup day switch. they were very accommodating though and hooked is up with another car. all good!

Our flight plans changed drastically due to airline delays and the only way to avoid cutting our vacation short by several days was to fly to a different airport. We attempted to change the reservation with Avis only to be told it would be hundreds of dollars more for the same car for the same number of days. We cancelled and rented from another provider for a price comparable to the original Avis reservation.

Avis blew me off and didn't have a car for me. Wtf?

We paid for a full size SUV and received an Infiniti SUV that has some transmission issues. After driving for a day we determined it wasn’t safe so requested AC exchange. Called the 800# to discuss options, we drove to the closest Enterprise location in Flagstaff, AZ. They were very helpful but didn’t have a large enough vehicle, they suggested we go to the Flagstaff Pulliam airport location. We drove the additional 15 minutes out there and were greeted by Tiffany who acted as if I was lying about the car issues, even rolled her eyes at me. We told them we would not be driving that Infiniti home that night. Again, they didn’t have any full size SUVs (although there were several in the lot) and we were offered a 2 door Charger. Our group was going to be 5 adults with luggage which is why we reserved a FULL SIZE SUV. We need a vehicle so we took it knowing that I would be speaking with customer service immediately based on Tiffany’s attitude and our dissatisfaction. After speaking with Ivan at customer service he located a minivan and reserved it at the Route 66 Enterprise location, or so we thought. We arrived at that location to find out the van has been moved to the airport location. So back we go to the airport to switch into the THIRD CAR IN THREE DAYS. The van was dirty, trash in the console and crumbs in the seats. I had also paid for SiriusXM radio which didn’t work for almost a day and a half. We communicated that issue to the manager Ben at the Flagstaff airport several times. Needless to say I have never been so disappointed in how this entire situation was handled. Knowing your customer is upset and inconvenienced I feel like the Alamo employees should do what it takes to make them happy. That didn’t happen. I would appreciate someone from Alamo reaching out to me to discuss how to make this right.

My reservation never went through. When I reserved again, which was confirmed, I was still refused a vehicle.

They only had a Prius available and since we were traveling with a small dog for 8 days it wouldn’t work for us we had to pay an extra $15 a day to move to a Toyota Camry which was not really clean and needed the tires balanced because the steering wheel vibrated. Otherwise we would have to wait at the airport for a minimum of 3 hours for another vehicle.

Long wait at Flagstaff for car. Windows dirty. Tank not quite full. Kia Optima was one of the best cars I have ever driven. So quite I had to look at tach to see if it was running. Excellent drop off at Albuquerque, about 3 minutes. Overall good deal, after I spent 2 days trying to clean car and windows so I could see out.

They made me sit in the aiport for over 1 hour while they "found" and prepared the car that I had reserved for 9am. What's worse, they were extremely rude, took no responsibility, and tried to blame it on me! I will never book with Budget again.